Our Approach to Accessibility

At Money Management International (MMI), we’re committed to ensuring accessibility and usability for all individuals regardless of their abilities. In the spirit of transparency and accountability, we wanted to let you know about the steps we’re taking to keep that commitment.

Why accessibility matters

First things first: we believe that everyone deserves equal access to information and resources, especially when facing significant financial challenges.

While we can’t guarantee that our website will always be perfectly accessible for every user, by following established guidelines (including the Web Content Accessibility Guidelines 2.1, created by the World Wide Web Consortium) we strive to make our resources accessible to the widest audience possible.

How we make our website accessible

Our commitment to accessibility includes the following areas of focus:

Web Design

Our digital spaces are built with care and special consideration for:

Navigation – Navigational components need to be clear, consistent, and behave as expected. This includes buttons and menu options, but also extends to page content, where information and headings should always be understandable and logically ordered.

Color contrasting – There should always be a clear contrast between text and background.

Form labeling – Form fields, especially those requiring user input, should be labeled clearly and descriptively.

Alternative Text

We provide alternative text for images and media on our website, enabling individuals who use assistive technologies to understand and enjoy MMI’s content, regardless of any degree of visual or auditory impairment.

Compatibility and Device Testing

To ensure that our digital properties work as intended across a wide variety of alternative input and output devices, we use web accessibility evaluation tools.

Ongoing Review

We regularly review and update our website to improve accessibility. While we make every effort to ensure ease of access to our content, we recognize that there may be areas that still need improvement. We’re committed to addressing existing or future issues promptly.

Let us know how we can do better

We always value feedback from our clients and website visitors, including suggestions for improving accessibility. If you encounter any difficulties accessing our website or have any accessibility-related issues, please contact us so that we can assist you.

Please note:Our accessibility policy only applies to MMI’s digital properties, including moneymanagement.org. It doesn’t cover external websites that may be linked to or from our pages.

  • Better Business Bureau A+ rating Better Business Bureau
    MMI is proud to have achieved an A+ rating from the Better Business Bureau (BBB), a nonprofit organization focused on promoting and improving marketplace trust. The BBB investigates charges of fraud against both consumers and businesses, sets standards for truthfulness in advertising, and evaluates the trustworthiness of businesses and charities, providing a score from A+ (highest) to F (lowest).
  • Financial Counseling Association of America Financial Counseling Association of America
    MMI is a proud member of the Financial Counseling Association of America (FCAA), a national association representing financial counseling companies that provide consumer credit counseling, housing counseling, student loan counseling, bankruptcy counseling, debt management, and various financial education services.
  • Trustpilot Trustpilot
    MMI is rated as “Excellent” (4.9/5) by reviewers on Trustpilot, a global, online consumer review platform dedicated to openness and transparency. Since 2007, Trustpilot has received over 116 million customer reviews for nearly 500,000 different websites and businesses. See what others are saying about the work we do.
  • Department of Housing and Urban Development - Equal Housing Opportunity Department of Housing and Urban Development
    MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.
  • Council on Accreditation Council On Accreditation
    MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
  • National Foundation for Credit Counseling National Foundation for Credit Counseling
    MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.