Michelle Jones As Chief External Affairs Officer, Michelle Jones provides the vision and leadership behind MMI’s ongoing commitment to developing new programs, services, and partnerships that address emerging consumer issues.

With a background in mental health, including a master’s degree in clinical psychology, Michelle has always been passionate about developing solutions that promote personal and community wellness. While serving as Chief Business and Development Officer at Clearpoint Credit Counseling Solutions, she was integral to the creation and launch of numerous programs designed to stabilize and support underserved communities, including military veterans and Hispanics.

Active in the local Atlanta community, Michelle presently serves on the Leadership Council of Zoo Atlanta and is a member of Leadership Atlanta’s class of 2020. She was named one of Atlanta Business Chronicle’s “40 Under 40” community leaders in 2010.

In her role as Chief External Affairs Officer, Michelle oversees MMI’s business development, marketing, fundraising, training, community education, and industry relations teams.
  • The Consumer Federation of America (CFA) is an association of nonprofit consumer organizations that was established in 1968 to advance the consumer interest through research, advocacy, and education. Today, nearly 300 of these groups participate in the federation and govern it through their representatives on the organization's Board of Directors.

  • Since 2007, the Homeownership Preservation Foundation (HPF) has served as a trusted, neutral source of information for more than eight million homeowners. They are partnered with, and endorsed by, numerous major government agencies, including the U.S. Department of Housing and Urban Development and the Department of the Treasury.

  • The mission of the U.S. Department of Housing and Urban Development (HUD) is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD works to strengthen the housing market in order to bolster the economy and protect consumers; meet the need for quality affordable rental homes; utilize housing as a platform for improving quality of life; and build inclusive and sustainable communities free from discrimination.

  • The Council on Accreditation (COA) is an international, independent, nonprofit, human service accrediting organization. Their mission is to partner with human service organizations worldwide to improve service delivery outcomes by developing, applying, and promoting accreditation standards.

  • The National Foundation for Credit Counseling® (NFCC®), founded in 1951, is the nation’s largest and longest-serving nonprofit financial counseling organization. The NFCC’s mission is to promote the national agenda for financially responsible behavior, and build capacity for its members to deliver the highest-quality financial education and counseling services.