Internet Privacy & Usage Agreement

We understand the importance and value of your privacy. That’s why we strive to be transparent about how your interactions with online MMI properties, including its website and app, are monitored and what happens to any information that you choose to share with us.

  • Information is not transferred to any third parties unless you ask us to. This means that the security of any personal information shared is solely protected by MMI.
  • Only authorized staff members have access to specific areas of consumer information. MMI follows strict guidelines to limit and protect access to client information.

Visit our security section to learn more about the steps we take to protect your sensitive information.

Collection and Use of Personal Information

We do not collect personal information, such as your name, address, phone number, or email address, while you browse or any other MMI-operated online properties. We do, however, gather information on how our online properties are used, such as the number of visitors, length of each visit, and which pages are most commonly used to enter and exit each website or app.

Some areas of MMI online properties utilize tools, including browser cookies, in order to enhance the client experience. You have the option of disabling cookies in your browser if that is your preference.

Many sections on the MMI website are provided for the benefit of the consuming public. You may request consumer educational information or other services in these sections. In order for us to fulfill your request, you may need to provide us with your email address, regular mail address, or telephone number. Our use of that information will be as described on those pages.

Should you choose to seek financial counseling from MMI, you may voluntarily complete all or a portion of our online counseling form. Several types of personal information may be gathered through this form for use in your confidential counseling session, including name, address, telephone number, social security number, employment information, and creditor information, including account numbers. Specific uses of this information may be to:

  • Identify your accounts with your creditors
  • Contact you and to confirm your identity when you call us
  • Contact and negotiate with your creditors

Demographic data may also be used for statistical studies, though names are not used without specific permission.

MMI does not sell, rent, loan, trade, or lease any personal information collected through this or any other online property. All personal information is used solely by MMI, with consumer consent.

As part of an effort to improve advertising quality, MMI online properties may allow Google to detect a short segment of text (known as a cookie) that Google previously placed on your computer. No personal information (e.g. your name or contact information) is included in the cookie that Google detects. For more information about Google and privacy, please read Google's Privacy Policy.


Money Management International cannot and does not guarantee or warrant that files available for downloading through MMI's online properties will be free of infection, viruses, worms, or other code that manifest contaminating or destructive qualities. You assume total responsibility and risk for your use of any apps, websites, and the Internet.

Data Quality

All information submitted to MMI is transmitted via industry standard methods of data collection and transmittal. Our data storage devices are designed to accurately and safely store your data, thereby substantially minimizing the possibility of data corruption. If for any reason, you need to contact MMI for the purpose of correcting inaccurate data transmittal, contact us at

State Guidelines

For MD Residents Only: The Commissioner of Financial Regulation for the State of Maryland will accept any questions and complaints from Maryland residents regarding Money Management International, Inc. Nationwide Multistate Licensing System (“NMLS”) Identifier Number #897900 at 1100 N. Eutaw Street, Suite 611, Baltimore, MD 21201, Phone: 1-888-784-0136. NMLS Consumer Access (


By using our online properties, you agree to MMI's Internet Privacy and Usage Policy and to the use of the information we receive and collect as stated herein and in ways we may notify you of in the future. By providing any personal information, you acknowledge that you fully understand and consent to the collection and processing of such information. We reserve the right at our discretion to modify this Internet Privacy and Usage Policy at any time. Your continued use of MMI online properties following the posting of changes to these terms means you accept these changes.

  • Better Business Bureau A+ rating Better Business Bureau
    MMI is proud to have achieved an A+ rating from the Better Business Bureau (BBB), a nonprofit organization focused on promoting and improving marketplace trust. The BBB investigates charges of fraud against both consumers and businesses, sets standards for truthfulness in advertising, and evaluates the trustworthiness of businesses and charities, providing a score from A+ (highest) to F (lowest).
  • Financial Counseling Association of America Financial Counseling Association of America
    MMI is a proud member of the Financial Counseling Association of America (FCAA), a national association representing financial counseling companies that provide consumer credit counseling, housing counseling, student loan counseling, bankruptcy counseling, debt management, and various financial education services.
  • Trustpilot Trustpilot
    MMI is rated as “Excellent” (4.9/5) by reviewers on Trustpilot, a global, online consumer review platform dedicated to openness and transparency. Since 2007, Trustpilot has received over 116 million customer reviews for nearly 500,000 different websites and businesses. See what others are saying about the work we do.
  • Department of Housing and Urban Development - Equal Housing Opportunity Department of Housing and Urban Development
    MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.
  • Council on Accreditation Council On Accreditation
    MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
  • National Foundation for Credit Counseling National Foundation for Credit Counseling
    MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.