Real people, ready to help

Asking for help is hard. No one wants to feel judged. At MMI we believe strongly in providing empathetic expertise. After all, we've all been there before. So no matter what challenge you're facing, you will always receive the same care and attention. 

  1. Confidential
    Your participation in any of our services is always confidential and won't be reported to any third party (including creditors and credit bureaus) without your permission.
  2. Compassionate
    We're passionate about helping, because we all know what it feels like to need help. Expect to always be treated with kindness and compassion.
  3. Professional
    We love what we do, but we take our work and your trust seriously. We pride ourselves on our expertise and professionalism.
Teresa, an MMI counselor
Frequently Asked Questions

If you've got questions, don't hesitate to ask! Here are a few of our most commonly asked questions. To submit questions online, click the "Contact Us" button at the top of the page.

Can you help me repair my credit?
Can you help me repair my credit?

MMI is not a credit repair service. We offer advice and educational materials to help you build a positive credit history. Following this advice may result in a significant improvement in your credit score over time.

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Is there a cost to use your services?
Is there a cost to use your services?

Most counseling and education is provided at no cost. We have a few select low-cost services and there are fees associated with using our debt management plan. However, you may be eligible for reduced or waived fees. Ask your counselor for more details.

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How long does counseling take?
How long does counseling take?

We offer a variety of financial counseling services. The length of the session will vary depending on the issues being addressed, but most typically last between 45 and 90 minutes.

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Will you talk to my creditors?
Will you talk to my creditors?

All of our counseling sessions are completely confidential. We will only contact your creditors if you decide to begin a DMP, in order to set up your repayment plan. 

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How do I begin?
How do I begin?
Assistance is available 24 hours a day, seven days a week. Simply click here to get started or give us a call at 866.889.9347. We look forward to helping!
 
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  • The Consumer Federation of America (CFA) is an association of nonprofit consumer organizations that was established in 1968 to advance the consumer interest through research, advocacy, and education. Today, nearly 300 of these groups participate in the federation and govern it through their representatives on the organization's Board of Directors.
  • The National Council of Higher Education Resources (NCHER) is the nation’s oldest and largest higher education finance trade association. NCHER’s membership includes state, nonprofit, and for-profit higher education service organizations, including lenders, servicers, guaranty agencies, collection agencies, financial literacy providers, and schools, interested and involved in increasing college access and success. It assists its members in shaping policies governing federal and private student loan and state grant programs on behalf of students, parents, borrowers, and families.

  • Since 2007, the Homeownership Preservation Foundation (HPF) has served as a trusted, neutral source of information for more than eight million homeowners. They are partnered with, and endorsed by, numerous major government agencies, including the U.S. Department of Housing and Urban Development and the Department of the Treasury.

  • The mission of the U.S. Department of Housing and Urban Development (HUD) is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD works to strengthen the housing market in order to bolster the economy and protect consumers; meet the need for quality affordable rental homes; utilize housing as a platform for improving quality of life; and build inclusive and sustainable communities free from discrimination.

  • The Council on Accreditation (COA) is an international, independent, nonprofit, human service accrediting organization. Their mission is to partner with human service organizations worldwide to improve service delivery outcomes by developing, applying, and promoting accreditation standards.

  • The National Foundation for Credit Counseling® (NFCC®), founded in 1951, is the nation’s largest and longest-serving nonprofit financial counseling organization. The NFCC’s mission is to promote the national agenda for financially responsible behavior, and build capacity for its members to deliver the highest-quality financial education and counseling services.