John J. Fisher

SVP, Executive Leader of Industry Relations
John J. Fisher

John Fisher joined MMI in December, 2012, having formerly served as President and CEO of Take Charge America, a national nonprofit credit counseling agency. As SVP, Executive Leader of Industry Relations, he supports teams focused on building and maintaining relationships with partner organizations. These collaborations help MMI expand its reach, connecting MMI’s life-changing services to consumers who may not otherwise be aware of these nonprofit solutions.

In addition to serving as a driving force in MMI’s association and government relationships, John helps lead MMI’s role in building out new consumer solutions and the wider participation in those solutions by national creditors and other counseling agencies. He also explores opportunities in markets where consumers struggle repaying their obligations and would benefit from MMI’s counseling and solutions.

Prior to entering the nonprofit space, John had a long and successful career in lending and leasing, with leadership positions at LaSalle Bank and AT&T Capital, among others. John is a proud graduate of the University of Illinois and received his MBA from the University of Chicago.

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  • MMI is proud to have achieved an A+ rating from the Better Business Bureau (BBB), a nonprofit organization focused on promoting and improving marketplace trust. The BBB investigates charges of fraud against both consumers and businesses, sets standards for truthfulness in advertising, and evaluates the trustworthiness of businesses and charities, providing a score from A+ (highest) to F (lowest).
  • MMI is rated as “Excellent” (4.8/5) by reviewers on Trustpilot, a global, online consumer review platform dedicated to openness and transparency. Since 2007, Trustpilot has received over 116 million customer reviews for nearly 500,000 different websites and businesses. See what others are saying about the work we do.
  • MMI is a member of the Consumer Federation of America (CFA), an association of nonprofit consumer organizations that was established in 1968 to advance the consumer interest through research, advocacy, and education. Today, nearly 300 of these groups participate in the federation and govern it through their representatives on the organization's Board of Directors.
  • MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.
  • MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
  • MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.