Jackie Boies

Senior Director of Housing and Bankruptcy Services
Jackie Boies MMI

Jackie Boies is Senior Director of Housing and Bankruptcy Services at MMI, one of the largest national housing counseling intermediaries in the United States, where she has held a variety of leadership positions. She has over 40 years of credit, lending, and mortgage servicing experience, having worked for over a decade in mortgage and consumer lending prior to joining MMI. Jackie provides oversight for MMI’s housing counseling programs, including the foreclosure, reverse mortgage, and pre-purchase counseling teams, as well as the Project Porchlight disaster recovery unit and Nevada 2-1-1 call center.

A strong consumer advocate, Jackie works tirelessly to ensure that the programs under her purview are impactful, accessible, and attuned to the ever-changing needs of today’s consumer. As the leader of MMI’s housing counseling services, she is especially interested in helping families achieve safe, stable, and affordable housing through effective education and timely interventions. Jackie represents MMI on the Coalition of HUD Intermediaries and the NFCC Envisioning Homeownership initiative.

Based in Louisiana, Jackie has been sourced by the media as a subject matter expert on housing issues for Bankrate, Magnify Money, Reverse Mortgage Daily, U.S. News and World Report, network television affiliates, and others. Jackie is a lifetime member of Credit Professionals International and a past Credit Professional of the Year winner. She volunteered six years on the board of directors for Habitat for Humanity: Calcasieu Area, Inc., serving as the family selection chairperson.

Jackie’s areas of expertise include: homeownership, fee-for-service programs, foreclosure prevention, bankruptcy, and disaster recovery. Jackie is available for speaking engagements throughout the United States and can be booked by contacting Thomas Nitzsche at 404.490.2227.

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  • Better Business Bureau A+ rating Better Business Bureau
    MMI is proud to have achieved an A+ rating from the Better Business Bureau (BBB), a nonprofit organization focused on promoting and improving marketplace trust. The BBB investigates charges of fraud against both consumers and businesses, sets standards for truthfulness in advertising, and evaluates the trustworthiness of businesses and charities, providing a score from A+ (highest) to F (lowest).
  • Trustpilot Trustpilot
    MMI is rated as “Excellent” (4.8/5) by reviewers on Trustpilot, a global, online consumer review platform dedicated to openness and transparency. Since 2007, Trustpilot has received over 116 million customer reviews for nearly 500,000 different websites and businesses. See what others are saying about the work we do.
  • Consumer Federation of America Consumer Federation of America
    MMI is a member of the Consumer Federation of America (CFA), an association of nonprofit consumer organizations that was established in 1968 to advance the consumer interest through research, advocacy, and education. Today, nearly 300 of these groups participate in the federation and govern it through their representatives on the organization's Board of Directors.
  • Department of Housing and Urban Development Department of Housing and Urban Development
    MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.
  • Council on Accreditation Council On Accreditation
    MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
  • National Foundation for Credit Counseling National Foundation for Credit Counseling
    MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.