Research
At MMI, we routinely use data to help build effective solutions, understand developing trends, and uncover valuable insights about our industry, our clients, and ourselves. When able, we share these insights in the form of white papers.
Partnering with MMI Leads to Effective Customer Solutions
To better understand the debt landscape that Americans are facing, Money Management International (MMI) commissioned a survey.
Key numbers:
- Roughly three-quarters of Americans (74%) have needed credit card debt advice.
- Among them, an overwhelming majority (91%) did not always seek it from a professional.
- The majority of Americans who sought credit card debt advice from a professional (75%) say they wish they had contacted them sooner
Creating Financial Resilience in the Aftermath of Natural Disasters
As natural disasters increase in scope and severity, expedited financial recovery is a critical component of holistic restoration.
Key numbers:
- Census areas that are majority Black, Latino, or Native American are 50% more vulnerable to wildfires than other areas.
- Flooding in urban areas disproportionately impacts minority and low-income neighborhoods.
- Following a natural disaster, low-income Americans with credit scores between 300 to 649 experience a 15.5 point credit score drop.
Overcoming Housing Insecurity One Family at a Time
A case study of how MMI and SpringFour work together to serve consumers in need.
Key numbers:
- MMI clients received over 160,000 SpringFour referrals in 2020 alone. This is an increase of 100% over usage in 2019.
- In 2020, the three new categories developed following the COVID-19 pandemic accounted for approximately 25% of all SpringFour referrals for MMI clients.
- In Q1 2021, MMI made roughly the same number of Rental Resources referrals as it did in all of 2020 - almost 25,000.
From Disruption to Redemption: Helping America Overcome Disaster
COVID-19 created an unprecedented economic disaster that requires a comprehensive response.
Key numbers:
- By April 2020, three in ten Americans had lost income due to coronavirus.
- An assessment of the financial impact from COVID-19 found that “Women, young adults, and groups of color are particularly likely to be low-wage workers.
- Nearly 50% of lower-income Americans reported household job or wage loss due to COVID-19.