Research

At MMI, we routinely use data to help build effective solutions, understand developing trends, and uncover valuable insights about our industry, our clients, and ourselves. When able, we share these insights in the form of white papers. 

Two men and their children.

Partnering with MMI Leads to Effective Customer Solutions

To better understand the debt landscape that Americans are facing, Money Management International (MMI) commissioned a survey.

Key numbers:

  • Roughly three-quarters of Americans (74%) have needed credit card debt advice.
  • Among them, an overwhelming majority (91%) did not always seek it from a professional.     
  • The majority of Americans who sought credit card debt advice from a professional (75%) say they wish they had contacted them sooner

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Flooded city.

Creating Financial Resilience in the Aftermath of Natural Disasters

As natural disasters increase in scope and severity, expedited financial recovery is a critical component of holistic restoration.

Key numbers:

  • Census areas that are majority Black, Latino, or Native American are 50% more vulnerable to wildfires than other areas.
  • Flooding in urban areas disproportionately impacts minority and low-income neighborhoods.
  • Following a natural disaster, low-income Americans with credit scores between 300 to 649 experience a 15.5 point credit score drop.

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Woman looking out window.

From Disruption to Redemption: Helping America Overcome Disaster

COVID-19 created an unprecedented economic disaster that requires a comprehensive response.

Key numbers:

  • By April 2020, three in ten Americans had lost income due to coronavirus.
  • An assessment of the financial impact from COVID-19 found that “Women, young adults, and groups of color are particularly likely to be low-wage workers.
  • Nearly 50% of lower-income Americans reported household job or wage loss due to COVID-19.

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  • Better Business Bureau A+ rating Better Business Bureau
    MMI is proud to have achieved an A+ rating from the Better Business Bureau (BBB), a nonprofit organization focused on promoting and improving marketplace trust. The BBB investigates charges of fraud against both consumers and businesses, sets standards for truthfulness in advertising, and evaluates the trustworthiness of businesses and charities, providing a score from A+ (highest) to F (lowest).
  • Candid GuideStar Gold Transparency level 2022 Candid
    MMI has achieved a Gold Seal of Transparency by Candid (formerly GuideStar), a leading source for insights on thousands of nonprofit organizations. For decades, Candid has provided data that powers hundreds of websites, programs, and applications related to philanthropic giving in order to help grantors make informed decisions.
  • Trustpilot Trustpilot
    MMI is rated as “Excellent” (4.9/5) by reviewers on Trustpilot, a global, online consumer review platform dedicated to openness and transparency. Since 2007, Trustpilot has received over 116 million customer reviews for nearly 500,000 different websites and businesses. See what others are saying about the work we do.
  • Department of Housing and Urban Development Department of Housing and Urban Development
    MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.
  • Council on Accreditation Council On Accreditation
    MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
  • National Foundation for Credit Counseling National Foundation for Credit Counseling
    MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.