Jai Makokha

Learning and Development Specialist

Jai Makokha is a Learning and Development Specialist at MMI who is passionate about helping people understand the everyday and complex financial challenges Americans face in a way that is personal, relatable, and appropriate for each audience. In his role at MMI, Jai facilitates and oversees training for MMI’s credit counselors. He is skilled in making dense subject matter relatable and humanizing financial topics. Also a screenwriter, blogger, and content creator, Jai focuses on capturing the Black and Brown queer experience in a way that highlights the breadth and power of our diversity.

Before joining the organization in 2019, Jai worked in the public health field, coordinating community-based adult health efforts in the Dallas/Fort Worth area. His focus, then, was developing new partnerships in addressing health disparities in marginalized communities. From churches to educational institutions, Jai worked to bring new voices into conversation about tough topics in hopes of finding community-based solutions.

Jai has spoken on LGBTQ Issues for People of Color at the University of North Texas, as a spokesperson for the Greater Than AIDS “Speak Out Texas” campaign, and served on the Ryan White Planning Council of the Dallas Area. He has contributed to MMI public events, including LGBTQ Financial Wellness for Pride Month and reducing debt stigma through Peer Advocacy.

Jai’s areas of expertise include asset building, credit education, debt reduction, and People of Color and LGBTQ financial wellness, while his overall goal is to help individuals and families reach their next financial goal. Jai is available for speaking engagements throughout the United States and can be booked by contacting Thomas Nitzsche at 404-490-2227.

Better Business Bureau

MMI is proud to have achieved an A+ rating from the Better Business Bureau (BBB), a nonprofit organization focused on promoting and improving marketplace trust. The BBB investigates charges of fraud against both consumers and businesses, sets standards for truthfulness in advertising, and evaluates the trustworthiness of businesses and charities, providing a score from A+ (highest) to F (lowest).
Candid

MMI has achieved a Gold Seal of Transparency by Candid (formerly GuideStar), a leading source for insights on thousands of nonprofit organizations. For decades, Candid has provided data that powers hundreds of websites, programs, and applications related to philanthropic giving in order to help grantors make informed decisions.
Trustpilot

MMI is rated as “Excellent” (4.9/5) by reviewers on Trustpilot, a global, online consumer review platform dedicated to openness and transparency. Since 2007, Trustpilot has received over 116 million customer reviews for nearly 500,000 different websites and businesses. See what others are saying about the work we do.
Department of Housing and Urban Development

MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.
Council On Accreditation

MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
National Foundation for Credit Counseling

MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.