Emanuel Rivero

Director, Hispanic Centers for Financial Excellence
Emanuel Rivero

Emanuel Rivero is Director of the Hispanic Centers for Financial Excellence (HCFE). He also oversees MMI’s small business, student loan, and web-based counseling programs. He specializes in the Latino financial experience in the United States, with a focus on helping newer residents understand, access, and engage the financial system. He is a strong advocate for the largest ethnic minority group in the United States, and in 2018 the HCFE was recognized for its transformative impact with the NFCC Agency Innovation Award.

A veteran of the nonprofit financial counseling sector, Emanuel has managed the operations of several programs, including national partnerships with Freddie Mac, Fannie Mae, and the Homeownership Preservation Foundation. Under his direction, MMI reached tens of thousands of delinquent mortgage borrowers as they navigated the housing crisis during the Great Recession. With a strong call center background stemming from his experience at Sears Holdings Corporation, Emanuel has also provided operational direction during several agency mergers and in the delivery of “white label” call center solutions for a large national foundation.

Based in the Tampa Bay area, Emanuel has been sourced as a subject matter expert on topics including the Latino financial experience, medical debt collection practices, small business credit, and program outcome analysis. He has represented MMI at numerous conferences and assemblies including UnidosUS (formerly the National Council of La Raza), EMERGE, Prospera USA, the National Housing Conference, and several community events in his impact areas.

Emanuel’s areas of expertise include: Hispanic finances, community partner development, program outcome development and analysis, medical debt, and small business credit. Emanuel is available for speaking engagements throughout the United States and can be booked by contacting Thomas Nitzsche at 404.490.2227.

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  • The Consumer Federation of America (CFA) is an association of nonprofit consumer organizations that was established in 1968 to advance the consumer interest through research, advocacy, and education. Today, nearly 300 of these groups participate in the federation and govern it through their representatives on the organization's Board of Directors.

  • Since 2007, the Homeownership Preservation Foundation (HPF) has served as a trusted, neutral source of information for more than eight million homeowners. They are partnered with, and endorsed by, numerous major government agencies, including the U.S. Department of Housing and Urban Development and the Department of the Treasury.

  • The mission of the U.S. Department of Housing and Urban Development (HUD) is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD works to strengthen the housing market in order to bolster the economy and protect consumers; meet the need for quality affordable rental homes; utilize housing as a platform for improving quality of life; and build inclusive and sustainable communities free from discrimination.

  • The Council on Accreditation (COA) is an international, independent, nonprofit, human service accrediting organization. Their mission is to partner with human service organizations worldwide to improve service delivery outcomes by developing, applying, and promoting accreditation standards.

  • The National Foundation for Credit Counseling® (NFCC®), founded in 1951, is the nation’s largest and longest-serving nonprofit financial counseling organization. The NFCC’s mission is to promote the national agenda for financially responsible behavior, and build capacity for its members to deliver the highest-quality financial education and counseling services.