hands steepled over paper family hands steepled over paper family

Coronavirus Impact and Response

Your wellbeing is our priority.

We're Here for You

COVID-19 has presented all of us with an incredible challenge. Beyond the already worrisome threat of illness, there's the financial disruption that we're all feeling. Jobs have been changed dramatically or lost outright. Businesses have shuttered. Services have slowed.   

And yet the bills are still coming. The rent's still due on the first of the month. It's scary and hard in ways we may not all feel prepared to manage.

That's why we want you to know that you're not alone.

MMI is here to support you through the challenges ahead. Our team of financial counselors are available to help, not just with today's emergencies, but with the difficult work that will inevitably surface down the road, when we're ready to find our way back to "normal".

In the meantime, this page exists as a resource for crucial information, updates, and answers during this difficult time. Check back often.

A Message from Our President

"First things first – everyone here at MMI is wishing you the very best of health and safety at this difficult time. We understand how frightening and uncertain life seems right now as our country takes unprecedented action to respond.

"MMI is here to serve as an ally, an advocate, and a resource for those impacted by this disaster..."

Read Full Letter

Resources

Frequently Asked Questions

See all FAQs

  • Better Business Bureau A+ rating Better Business Bureau
    MMI is proud to have achieved an A+ rating from the Better Business Bureau (BBB), a nonprofit organization focused on promoting and improving marketplace trust. The BBB investigates charges of fraud against both consumers and businesses, sets standards for truthfulness in advertising, and evaluates the trustworthiness of businesses and charities, providing a score from A+ (highest) to F (lowest).
  • Candid GuideStar Gold Transparency level 2022 Candid
    MMI has achieved a Gold Seal of Transparency by Candid (formerly GuideStar), a leading source for insights on thousands of nonprofit organizations. For decades, Candid has provided data that powers hundreds of websites, programs, and applications related to philanthropic giving in order to help grantors make informed decisions.
  • Trustpilot Trustpilot
    MMI is rated as “Excellent” (4.9/5) by reviewers on Trustpilot, a global, online consumer review platform dedicated to openness and transparency. Since 2007, Trustpilot has received over 116 million customer reviews for nearly 500,000 different websites and businesses. See what others are saying about the work we do.
  • Department of Housing and Urban Development Department of Housing and Urban Development
    MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.
  • Council on Accreditation Council On Accreditation
    MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
  • National Foundation for Credit Counseling National Foundation for Credit Counseling
    MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.