We're Here for You
COVID-19 has presented all of us with an incredible challenge. Beyond the already worrisome threat of illness, there's the financial disruption that we're all feeling. Jobs have been changed dramatically or lost outright. Businesses have shuttered. Services have slowed.
And yet the bills are still coming. The rent's still due on the first of the month. It's scary and hard in ways we may not all feel prepared to manage.
That's why we want you to know that you're not alone.
MMI is here to support you through the challenges ahead. Our team of financial counselors are available to help, not just with today's emergencies, but with the difficult work that will inevitably surface down the road, when we're ready to find our way back to "normal".
In the meantime, this page exists as a resource for crucial information, updates, and answers during this difficult time. Check back often.
A Message from Our President
"First things first – everyone here at MMI is wishing you the very best of health and safety at this difficult time. We understand how frightening and uncertain life seems right now as our country takes unprecedented action to respond.
"MMI is here to serve as an ally, an advocate, and a resource for those impacted by this disaster..."
Centers for Disease Control and Prevention | Coronavirus Information
Get up-to-date information on the virus from the CDC, including best practices for preventing its spread.
IRS.gov - Coronavirus Tax Relief
Bank of America advises any customers who require assistance as a result of this outbreak to call the number on their statement and speak to a Bank of America representative directly.
Protecting Yourself Against Coronavirus Scammers
Unfortunately, scammers tend to come out during a crisis. These tips can help you protect yourself.
Frequently Asked Questions
Have counseling hours changed?
Hours for all our services remain unchanged. Our counselors are here and available when you need them.
What are creditors doing to help clients impacted by the coronavirus outbreak?
We’re starting to see creditors offering special assistance on a case-by-case. They’ve advised us that the best way to find out what’s available is to call them directly using the customer support phone number on your credit card or monthly creditor statement.