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Coronavirus Impact and Response

Your wellbeing is our priority during this unprecedented event.

We're Here for You

COVID-19 has presented all of us with an incredible challenge. Beyond the already worrisome threat of illness, there's the financial disruption that we're all feeling. Jobs have been changed dramatically or lost outright. Businesses have shuttered. Services have slowed.   

And yet the bills are still coming. The rent's still due on the first of the month. It's scary and hard in ways we may not all feel prepared to manage.

That's why we want you to know that you're not alone.

MMI is here to support you through the challenges ahead. Our team of financial counselors are available to help, not just with today's emergencies, but with the difficult work that will inevitably surface down the road, when we're ready to find our way back to "normal".

In the meantime, this page exists as a resource for crucial information, updates, and answers during this difficult time. Check back often.

A Message from Our President

"First things first – everyone here at MMI is wishing you the very best of health and safety at this difficult time. We understand how frightening and uncertain life seems right now as our country takes unprecedented action to respond.

"MMI is here to serve as an ally, an advocate, and a resource for those impacted by this disaster..."

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News and Updates

July 27 - A new, $1 trillion coronavirus relief package, including a reduced extension of unemployment benefits, another round of stimulus checks, and funding to help schools restart, has been proposed in Congress.

July 26 - Many of the consumer benefits and protections included in the CARES Act have begun to expire, including a $600 per week increase in unemployment benefits scheduled to end on July 31.

April 23 - All three major credit bureaus are now offering consumers a free copy of their credit report every week through April 2021. 

See all updates


Frequently Asked Questions

See all FAQs

  • The Consumer Federation of America (CFA) is an association of nonprofit consumer organizations that was established in 1968 to advance the consumer interest through research, advocacy, and education. Today, nearly 300 of these groups participate in the federation and govern it through their representatives on the organization's Board of Directors.

  • Since 2007, the Homeownership Preservation Foundation (HPF) has served as a trusted, neutral source of information for more than eight million homeowners. They are partnered with, and endorsed by, numerous major government agencies, including the U.S. Department of Housing and Urban Development and the Department of the Treasury.

  • The mission of the U.S. Department of Housing and Urban Development (HUD) is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD works to strengthen the housing market in order to bolster the economy and protect consumers; meet the need for quality affordable rental homes; utilize housing as a platform for improving quality of life; and build inclusive and sustainable communities free from discrimination.

  • The Council on Accreditation (COA) is an international, independent, nonprofit, human service accrediting organization. Their mission is to partner with human service organizations worldwide to improve service delivery outcomes by developing, applying, and promoting accreditation standards.

  • The National Foundation for Credit Counseling® (NFCC®), founded in 1951, is the nation’s largest and longest-serving nonprofit financial counseling organization. The NFCC’s mission is to promote the national agenda for financially responsible behavior, and build capacity for its members to deliver the highest-quality financial education and counseling services.