Eviction Counseling Services

What is eviction counseling?

Eviction counseling is a resource for renters who are worried about the possibility of losing their apartment or rental home. Our trained experts can help review your situation, discuss available assistance options, and even connect with your landlord to resolve disputes or potentially create a payment plan for any delinquent rent.

MMI is proud to offer eviction counseling for free. If you’re worried about a possible eviction for any number of reasons, our counselors are here to provide advice and help you understand your rights as a tenant.

Can eviction counseling help me?

Eviction counseling can help any renter who’s worried about their ability to stay in their home.

Are you:

Behind one or more months on your rent payments?
Having difficulty affording your current apartment or rental home?
In a dispute with your landlord and unsure of your rights as a tenant?

Our counselors are here to make sure you have access to all the legal, local, and federal resources available to you.

As with most financial challenges, the sooner you act the more options you’ll have, so begin counseling immediately if you’re at all concerned about being able to stay in your home.

MMI will walk you through the eviction counseling process every step of the way.

Eviction counseling begins with an in-depth review of your finances, including income, expenses, and debts. You can begin the process online or over the phone.

Next we’ll tackle your unique challenges and goals. What’s the problem you’re trying to solve? With this information, one of our HUD-certified housing counselors will work with you to create an action plan to meet your goals. We’ll discuss all available options, point you to toward helpful resources, and help you connect with any applicable assistance programs.

If needed, your counselor will also help connect you with your landlord to help negotiate a payment plan or resolve any outstanding disputes. We’ll also provide follow-up care as needed to make sure your plan is a success.

Need more information before getting started? Here are some of the top eviction counseling questions we get asked.

Can you stop my eviction?

We are not attorneys and we cannot stop a lawful eviction. However, you may still have the ability to save your home, which is why it's important to speak with a qualified eviction counseling specialist as soon as possible.

Will you talk to my landlord?

Your counseling session is completely confidential. We won't speak to any third party unless you ask us to.

Do you offer rental assistance?

MMI as an organization does not offer rental assistance. However, financial assistance programs may be available in your area. Your counselor will work with you to see what programs are available.

Is there any cost for counseling?

Eviction counseling is provided for free. There is no cost and no risk to use this service.

Do you provide counseling in Spanish?

Counseling services are available in English and Spanish. Interpreter services for many other languages are also available upon request.

More questions?

Check out our complete list of eviction counseling FAQs.

All renters have rights. Make sure you understand yours. Our eviction experts are available 24/7 to help you get the assistance you need.

Start online counseling. See how much you can save by consolidating your debt with MMI.

Begin counseling online

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Get started

Call MMI to start your debt management plan.

Connect by phone

Schedule an appointment or begin immediately.

Call 866-889-9347

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MMI is proud to have achieved an A+ rating from the Better Business Bureau (BBB), a nonprofit organization focused on promoting and improving marketplace trust. The BBB investigates charges of fraud against both consumers and businesses, sets standards for truthfulness in advertising, and evaluates the trustworthiness of businesses and charities, providing a score from A+ (highest) to F (lowest).
Financial Counseling Association of America

MMI is a proud member of the Financial Counseling Association of America (FCAA), a national association representing financial counseling companies that provide consumer credit counseling, housing counseling, student loan counseling, bankruptcy counseling, debt management, and various financial education services.
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Department of Housing and Urban Development

MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.
Council On Accreditation

MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
National Foundation for Credit Counseling

MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.

Eviction Counseling