Foreclosure Prevention

As scary as it may feel to fall behind on your mortgage, there are steps you can take and programs you can use to rehabilitate your loan and keep you in your home. Foreclosure counseling is offered free to any homeowner concerned about their ability to manage their mortgage and is a great first step on the road to rehabilitation.

How it Works

Foreclosure counseling includes a one-on-one conversation with a trained specialist. You’ll work together, discussing the cause of your mortgage issues, reviewing your finances, and deciding on an action plan to help you meet your goals. If needed, your counselor will also help connect you with your servicer to begin the rehabilitation process.

It’s important to note, however, that the sooner you act, the more options you have. So don’t wait until you feel absolutely desperate - take action as soon as you realize you need help.

Who Can Benefit?

  • Those worried about making next month's mortgage payment
  • Those who are already behind on their mortgage payments
  • Those worried they may lose their home

Why Choose MMI?

We recognize that consumers have options.  That is why we are committed to providing the highest level of quality in our field.  Here are five of the many ways we ensure that you, our customer, receive the high quality housing counseling you deserve:

  • Collaboration - MMI is HUD-approved to provide housing counseling and foreclosure prevention program services.  MMI is also a member of the HOPE NOW alliance and is proud to deliver counseling services through the Homeowner's HOPE™ Hotline.  With a grant from NeighborWorks® America, MMI offers free counseling to families at risk of losing their homes through the National Foreclosure Mitigation Counseling Program.
  • Accessibility - You can access our housing counseling services by phone, as well as in-person in many markets.
  • Quality - MMI is a member of the National Foundation for Credit Counseling (NFCC) and the Consumer Federation of America (CFA). We are proud to be accredited by the prestigious Council on Accreditation of Services for Families and Children.
  • Knowledge - Our training department continually works to assure that our representatives are knowledgeable and cross-trained. All counselors must pass a series of tests to become certified.
  • Nonprofit - As a nonprofit counseling agency, our priority is always the success and wellbeing of the people we serve. We don’t work for your lender, we work for you and you can always expect honest, unbiased advice and guidance.

FAQs

What is the HOPE NOW alliance?

HOPE NOW is an alliance between HUD-approved housing counseling agencies, mortgage companies, investors, and other mortgage market participants. This alliance maximizes outreach efforts to homeowners in distress to help them stay in their homes and creates a unified, coordinated plan to reach and help as many homeowners as possible. The members of this alliance recognize that by working together, they are more effective than by working independently.  MMI is a member of the HOPE NOW alliance and is proud to offer services through the Homeowner's HOPE™ Hotline.

What is the benefit of working with a HOPE™ Hotline counselor?

When you work with a Homeowner's HOPE™ Hotline counselor, you will get a complete analysis of your situation and your budget.  Your counselor can also help you discover all of your options and be informed about other resources that may be available. There is no cost to talk with a Homeowner's HOPE™ Hotline counselor.

What can you do to save my home?

Counselors are certified and trained to set up a plan of action designed just for you and your situation. Spanish-speaking counselors are also available. We do not just offer general advice - we help you take action. Representatives will arm you with education and support that assists you in overcoming immediate financial issues.

Keep in mind, though, that your options will vary depending on the details and delinquency of your mortgage. It’s possible that there may not be a way to prevent a foreclosure that is already in progress. That’s why it’s important to seek help as soon as you begin to struggle.

Click here for answers to more frequently asked questions »

Getting Started

Speak To a Counselor

Begin immediately or schedule an appointment.

866.889.9347

Request an Appointment

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Additional Resources

How to Talk to Your Home Lender

If your mortgage is delinquent, or if you fear it may be in the near future, the most important thing to do is to take action and contact your lender.

How to Request a Lender Hardship Program

 If you are in debt over your head and are finding yourself unable to even make the minimum payments, you can get help.

Alternatives to Foreclosure

Important resources to help struggling homeowners prevent foreclosure.

Click here for more foreclosure related resources »

  • MMI is proud to have achieved an A+ rating from the Better Business Bureau (BBB), a nonprofit organization focused on promoting and improving marketplace trust. The BBB investigates charges of fraud against both consumers and businesses, sets standards for truthfulness in advertising, and evaluates the trustworthiness of businesses and charities, providing a score from A+ (highest) to F (lowest).
  • MMI is rated as “Excellent” (4.8/5) by reviewers on Trustpilot, a global, online consumer review platform dedicated to openness and transparency. Since 2007, Trustpilot has received over 116 million customer reviews for nearly 500,000 different websites and businesses. See what others are saying about the work we do.
  • MMI is a member of the Consumer Federation of America (CFA), an association of nonprofit consumer organizations that was established in 1968 to advance the consumer interest through research, advocacy, and education. Today, nearly 300 of these groups participate in the federation and govern it through their representatives on the organization's Board of Directors.
  • MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.
  • MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
  • MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.