Foreclosure Prevention

As scary as it may feel to fall behind on your mortgage, there are steps you can take and programs you can use to rehabilitate your loan and keep you in your home. Foreclosure counseling is offered free to any homeowner concerned about their ability to manage their mortgage and is a great first step on the road to rehabilitation.

How it Works

Foreclosure counseling includes a one-on-one conversation with a trained specialist. You’ll work together, discussing the cause of your mortgage issues, reviewing your finances, and deciding on an action plan to help you meet your goals. If needed, your counselor will also help connect you with your servicer to begin the rehabilitation process.

It’s important to note, however, that the sooner you act, the more options you have. So don’t wait until you feel absolutely desperate - take action as soon as you realize you need help.

Who Can Benefit?

  • Those worried about making next month's mortgage payment
  • Those who are already behind on their mortgage payments
  • Those worried they may lose their home

Why Choose MMI?

We recognize that consumers have options.  That is why we are committed to providing the highest level of quality in our field.  Here are five of the many ways we ensure that you, our customer, receive the high quality housing counseling you deserve:

  • Collaboration - MMI is HUD-approved to provide housing counseling and foreclosure prevention program services.  MMI is also a member of the HOPE NOW alliance and is proud to deliver counseling services through the Homeowner's HOPE™ Hotline.  With a grant from NeighborWorks® America, MMI offers free counseling to families at risk of losing their homes through the National Foreclosure Mitigation Counseling Program.
  • Accessibility - You can access our housing counseling services by phone, as well as in-person in many markets.
  • Quality - In addition to our many relationships with housing organizations and partnering programs, MMI is a member of the National Foundation for Credit Counseling (NFCC), Consumer Federation of America (CFA), and National Council of Higher Education Resources (NCHER). We are proud to be accredited by the prestigious Council on Accreditation of Services for Families and Children.
  • Knowledge - Our training department continually works to assure that our representatives are knowledgeable and cross-trained. All counselors must pass a series of tests to become certified.
  • Nonprofit - As a nonprofit counseling agency, our priority is always the success and wellbeing of the people we serve. We don’t work for your lender, we work for you and you can always expect honest, unbiased advice and guidance.

FAQs

What is the HOPE NOW alliance?

HOPE NOW is an alliance between HUD-approved housing counseling agencies, mortgage companies, investors, and other mortgage market participants. This alliance maximizes outreach efforts to homeowners in distress to help them stay in their homes and creates a unified, coordinated plan to reach and help as many homeowners as possible. The members of this alliance recognize that by working together, they are more effective than by working independently.  MMI is a member of the HOPE NOW alliance and is proud to offer services through the Homeowner's HOPE™ Hotline.

What is the benefit of working with a HOPE™ Hotline counselor?

When you work with a Homeowner's HOPE™ Hotline counselor, you will get a complete analysis of your situation and your budget.  Your counselor can also help you discover all of your options and be informed about other resources that may be available. There is no cost to talk with a Homeowner's HOPE™ Hotline counselor.

What can you do to save my home?

Counselors are certified and trained to set up a plan of action designed just for you and your situation. Spanish-speaking counselors are also available. We do not just offer general advice - we help you take action. Representatives will arm you with education and support that assists you in overcoming immediate financial issues.

Keep in mind, though, that your options will vary depending on the details and delinquency of your mortgage. It’s possible that there may not be a way to prevent a foreclosure that is already in progress. That’s why it’s important to seek help as soon as you begin to struggle.

Click here for answers to more frequently asked questions »

Getting Started

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Additional Resources

How to Talk to Your Home Lender

If your mortgage is delinquent, or if you fear it may be in the near future, the most important thing to do is to take action and contact your lender.

How to Request a Lender Hardship Program

 If you are in debt over your head and are finding yourself unable to even make the minimum payments, you can get help.

Alternatives to Foreclosure

Important resources to help struggling homeowners prevent foreclosure.

Click here for more foreclosure related resources »

  • The Consumer Federation of America (CFA) is an association of nonprofit consumer organizations that was established in 1968 to advance the consumer interest through research, advocacy, and education. Today, nearly 300 of these groups participate in the federation and govern it through their representatives on the organization's Board of Directors.
  • The National Council of Higher Education Resources (NCHER) is the nation’s oldest and largest higher education finance trade association. NCHER’s membership includes state, nonprofit, and for-profit higher education service organizations, including lenders, servicers, guaranty agencies, collection agencies, financial literacy providers, and schools, interested and involved in increasing college access and success. It assists its members in shaping policies governing federal and private student loan and state grant programs on behalf of students, parents, borrowers, and families.

  • Since 2007, the Homeownership Preservation Foundation (HPF) has served as a trusted, neutral source of information for more than eight million homeowners. They are partnered with, and endorsed by, numerous major government agencies, including the U.S. Department of Housing and Urban Development and the Department of the Treasury.

  • The mission of the U.S. Department of Housing and Urban Development (HUD) is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD works to strengthen the housing market in order to bolster the economy and protect consumers; meet the need for quality affordable rental homes; utilize housing as a platform for improving quality of life; and build inclusive and sustainable communities free from discrimination.

  • The Council on Accreditation (COA) is an international, independent, nonprofit, human service accrediting organization. Their mission is to partner with human service organizations worldwide to improve service delivery outcomes by developing, applying, and promoting accreditation standards.

  • The National Foundation for Credit Counseling® (NFCC®), founded in 1951, is the nation’s largest and longest-serving nonprofit financial counseling organization. The NFCC’s mission is to promote the national agenda for financially responsible behavior, and build capacity for its members to deliver the highest-quality financial education and counseling services.