Homebuyer Counseling FAQs

One-on-one homebuyer counseling from MMI is available from 8am to 6pm CT, Monday through Friday.

Learn more about homebuyer counseling from MMI

Is there a fee for homebuyer counseling?

There are a variety of homebuyer counseling options available. The maximum fee for homebuyer housing counseling is $149. Certain loan companies may cover this cost. Check with your loan company before beginning your counseling session.

Do you offer loans?

No. MMI is not a lender. Completing a counseling session does not qualify you for a loan, though it may fulfill certain requirements of a loan program.

Do you offer down payment assistance?

MMI as an organization does not offer down payment assistance. However, location-specific financial assistance programs may be available. Consult with your counselor to see if programs are available in your area.

Do you provide counseling in Spanish?

Counseling services are available in English and Spanish. Interpreter services for many other languages are also available upon request.

Will this be reported to the IRS?

We do not report any information to the IRS. Your counseling session is confidential and your participation will not be disclosed to any third party without your permission.

Do you offer online homebuyer certificate courses?

MMI is proud to offer online homebuyer and landlord certificate courses. Prices range from $35 to $99. Visit our online homebuyer course page to learn more.

Better Business Bureau

MMI is proud to have achieved an A+ rating from the Better Business Bureau (BBB), a nonprofit organization focused on promoting and improving marketplace trust. The BBB investigates charges of fraud against both consumers and businesses, sets standards for truthfulness in advertising, and evaluates the trustworthiness of businesses and charities, providing a score from A+ (highest) to F (lowest).
Candid

MMI has achieved a Gold Seal of Transparency by Candid (formerly GuideStar), a leading source for insights on thousands of nonprofit organizations. For decades, Candid has provided data that powers hundreds of websites, programs, and applications related to philanthropic giving in order to help grantors make informed decisions.
Trustpilot

MMI is rated as “Excellent” (4.9/5) by reviewers on Trustpilot, a global, online consumer review platform dedicated to openness and transparency. Since 2007, Trustpilot has received over 116 million customer reviews for nearly 500,000 different websites and businesses. See what others are saying about the work we do.
Department of Housing and Urban Development

MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.
Council On Accreditation

MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
National Foundation for Credit Counseling

MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.