Consumer Referral and Information Service System for Citizens, Resources and Organizations Seeking Solutions (CRISS-CROSS) has merged with Money Management International (MMI), the nation’s largest nonprofit full-service consumer credit counseling agency.

“By partnering with MMI, the families we help will have access to valuable national and regional programs and additional tools and resources to help them reach their financial goals,” said Amie Darway, executive director for CRISS-CROSS. “This partnership enables us to combine resources with MMI and further our commitment to provide our local communities and clients with the highest level of quality in financial education and counseling.”

Together, the combined organizations will provide consumers with financial education and counseling services through nearly 90 branch offices across the nation and with 24 hour a day, 7 day a week assistance by telephone and internet. 

Existing CRISS-CROSS clients

To speak with a support counselor about an existing CRISS-CROSS debt management plan, call 800.479.7117 or visit

Payment and correspondence address

Money Management International
10065 E. Harvard Ave. #803
Denver, CO 80231

Creditor statements and other correspondence can be faxed to 303.632.2103.

Representative Payee

  • Do you have a family member or friend with an illness or disability that makes it difficult for them to manage their bills?
  • Have you gotten shut-off notices because you forgot to pay a bill?
  • Have you ever been talked into giving someone money when you didn't have any to spare?
  • Do you bounce checks on a regular basis?
  • Does your checkbook remain unbalanced every month?

If you answered yes to any of those questions, you may need the services of a representative payee

A representative payee is assigned when an individual is no longer capable of managing their income and benefits on their own. Clients of the Representative Payee program may be elderly, developmentally disabled, children, suffer from drug or alcohol addiction, have mental health problems, or just need help making sure their bills are paid. 

To learn more about the representative payee services please contact Amie Darway, Executive Director of Representative Payee.

Branch Locations

Local counseling services and community education programs will remain available in the Clarksburg and Morgantown communities under the MMI name.  

Clarksburg Branch
215 South 3rd Street
Suite 300
Clarksburg WV, 26301

Counseling is available 24 hours a day, 7 days a week by telephone and internet. In-person counseling is available by appointment. Call 866.889.9347 to speak with a counselor immediately or visit our counseling page for more information.

Information and Referral Programs

Referral programs supporting CRISS-CROSS family and social services are available to local residents across the north central region of West Virginia through referral partnerships and programs provided by The Connecting Link. Visit to learn more.