Three signs a student loan forgiveness program is a scam

student loan forgiveness paperwork

Recently, a federal court in South Florida issued a temporary injunction against a student loan forgiveness company and its president, barring them from doing business and freezing their assets. The company – Student Debt Doctor – is currently prohibited from advertising and delivering their services.

The injunction stems from a complaint filed by the Federal Trade Commission (FTC), alleging that Student Debt Doctor has been violating federal trade and telemarketing laws, defrauding consumers by charging upfront fees with the promise of reducing or eliminating student loan debt. The FTC is also seeking compensation for Student Debt Doctor’s former clients, many of whom were charged an upfront $750 fee and were not enrolled in any program to reduce or resolve their student debts. Many even found themselves deeper in debt than before they had consulted with the company.

Unfortunately, given the enormous amount of student loan debt in the United States right now (to the tune of $1.3 trillion, trailing only mortgage debt as the largest source of consumer debt in the country), it’s to be expected that some unscrupulous companies are going to try and take advantage of stressed out consumers looking for a solution. So it’s worth remembering what is and isn’t possible when it comes to student loan debt, as well as the signs that a student loan forgiveness program is very likely a scam.

Forgiveness is possible, but only under very specific circumstances

For anyone toiling away under mounds of student loan debt (the class of 2016 left school with an average of just over $37,000 in student loan debt), the idea that your debt could just disappear overnight is an enormously appealing one. Unfortunately, it’s deeply unlikely.

Federal student loans (not private loans) can sometimes be forgiven or cancelled, but only under very specific circumstances. One of the most common is through the Public Service Loan Forgiveness (PSLF) Program, which may forgive the remainder of your debt after you’ve made “120 qualifying monthly payments under a qualifying repayment plan while working full-time for a qualifying employer,” per the Department of Education. That qualifying employer must be either a government organization, a tax-exempt nonprofit, or a non-tax exempt nonprofit, as long as their primary purpose is to provide certain public services.

Programs like PSLF require that you follow very particular guidelines – with PSLF you’ll want to complete and submit the Employment Certification for Public Service Loan Forgiveness form annually to verify that you’re making qualifying payments.

Review the information at, which breaks down all available options for the forgiveness or cancellation of federal student loans. It’s very important to know that, if eligible, you can sign up for any of these programs on your own, for free. You don’t need a third party (particularly one charging fees) to sign you up for any student loan repayment plans.

Always be wary of…

Upfront fees. There are certainly some helpful student loan education programs that may require an upfront fee, but you should always be wary of any program that requires sizable fees upfront before any service has been delivered. In fact, it’s actually illegal for any company promising student loan relief (i.e. lowering or settling your loans) to collect money upfront, before a service has been rendered.

Big promises. Income-based repayment plans and student loan consolidation may be helpful ways to manage your student loan payments, but as noted, actual forgiveness is rare, time consuming, often complicated. If someone is offering to slash your payments or completely cancel your student debts, be very wary.

Aggressiveness. Scams thrive in the absence of information. That’s why scammers tend to be pushy – they want you to take action before you’ve had a chance to review and understand all the important facts. Given the sheer size of most student loans, it’s perfectly reasonable (if not preferable) to take your time and make sure you understand what you’re signing up for. If you feel pressured to make an immediate decision – especially one involving your money – that’s a sign you may be talking to a scam artist.

Helpful student loan assistance programs exist, but if you’re looking for a miracle, you may be opening yourself up to a scam. Be cautious and realistic. If you need further assistance understanding your options, student loan counseling is available and can be a great starting point for anyone struggling to get their student loans under control.

Jesse Campbell is the Content Manager at MMI. All typos are a stylistic choice, honest.