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Start Your Debt Management Plan

Breathe a little easier. Your #DebtFreeDate is sooner than you think.

Your customized debt management plan (DMP) is ready for you. For your convenience, you can review and sign your DMP documents online.

Pick your path from the options below and we'll take it from there. 


Resources and FAQs for New DMPs

A DMP can be a life-changing experience, but it's also a big step. We want to make sure you have all the answers you need to feel comfortable and reach your #DebtFreeDate in record time.

Step-by-step signup instructions

Step-by-step signup instructions

Feeling lost? We can help! Step-by-step instructions with screenshots are available to help walk you through the process.

View instructions.

Understanding Your DMP video series

Understanding Your DMP video series

This video series walks you through the most important steps you need to take to have a successful DMP. If you have questions about your new DMP this is great first stop.

View videos

Connect with a counselor

Connect with a counselor

Our team is always here to help you out. Counselors are available by chat, phone, and email.

Contact us

If I enroll in a DMP can I continue to use my credit cards?

If I enroll in a DMP can I continue to use my credit cards?

No. Accounts included on a DMP are almost always closed by the creditor. In special cases, you may be allowed to keep one card open for emergencies or other unique needs.
When do I stop paying my creditors directly?

When do I stop paying my creditors directly?

Keep paying each creditor by the due date until you receive confirmation that each account has been successfully set-up on the DMP. However, if that's not possible, you may decide to stop paying your creditors once you've made your first payment to MMI. Keep in mind that this could cause your account to become past due if they haven't adjusted your terms yet.
When do my creditors stop calling me?

When do my creditors stop calling me?

Generally, the calls should stop as accounts are officially accepted onto the program. However, there may be some delays, and if you're still receiving calls after the first month of your DMP, you should connect with our Support department to review your file.
How do I send documents to MMI?

How do I send documents to MMI?

The fastest way to share documents is by scanning and uploading them with the MyMMI app. You can also fax documents to 888-812-5358 or upload them directly through the Document Center (you need to be logged in first).

Document Center

How do I set up automated deposits?

How do I set up automated deposits?

Instructions for setting up monthly, bi-monthly, or weekly automated deposits can be found here
How do I know if a creditor has accepted the proposal for my debt management plan?

How do I know if a creditor has accepted the proposal for my debt management plan?

You can monitor the status of your proposals through your online account, through the MyMMI app, or by reviewing your monthly MMI statement. Some creditors may contact you directly to let you know. 

You're about to be our next big success story!

Description
MMI debt management plan client, Johnika Dreher, is recognized with the 2022 NFCC Brighter Financial Future Award.
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20230105T230442Z
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Johnika Dreher.
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Johnika Dreher.
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PT3H49M
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/global/videos/johnika-dreher

Getting out from under debt is never easy. That's why we're so proud of every one of our DMP clients. 

We love to celebrate every success. Here's just one example of a client doing the hard work and paying off $70,000. And besides the best reward (being debt-free), Johnika Dreher also won the 2022 NFCC Brighter Financial Future Award!

  • Better Business Bureau A+ rating Better Business Bureau
    MMI is proud to have achieved an A+ rating from the Better Business Bureau (BBB), a nonprofit organization focused on promoting and improving marketplace trust. The BBB investigates charges of fraud against both consumers and businesses, sets standards for truthfulness in advertising, and evaluates the trustworthiness of businesses and charities, providing a score from A+ (highest) to F (lowest).
  • Candid GuideStar Gold Transparency level 2022 Candid
    MMI has achieved a Gold Seal of Transparency by Candid (formerly GuideStar), a leading source for insights on thousands of nonprofit organizations. For decades, Candid has provided data that powers hundreds of websites, programs, and applications related to philanthropic giving in order to help grantors make informed decisions.
  • Trustpilot Trustpilot
    MMI is rated as “Excellent” (4.9/5) by reviewers on Trustpilot, a global, online consumer review platform dedicated to openness and transparency. Since 2007, Trustpilot has received over 116 million customer reviews for nearly 500,000 different websites and businesses. See what others are saying about the work we do.
  • Department of Housing and Urban Development Department of Housing and Urban Development
    MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.
  • Council on Accreditation Council On Accreditation
    MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
  • National Foundation for Credit Counseling National Foundation for Credit Counseling
    MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.