Life lessons Deannas story

We are honored to give voice to consumers who have overcome financial challenges. Through their own words, these consumers will tell you about what it was like to be in and repay unmanageable debt. They will also share inspiring words about the many ways their lives have changed as a result of their debt repayment efforts.

Following is Deanna's story.

I decided to ask for assistance because like everyone, I was tired of collectors calling my house. When I had unexpected expenses, it always affected whether or not I could pay my normal bills. I was frustrated because I was making the monthly payments and not seeing any real deductions in my account balances.

I chose Money Management International (MMI) because they are a non-profit organization. My first conversation with them was related to where I was now and where I wanted to be. Once I gave them the background, information, MMI worked with my creditors to get the interest reduced or eliminated and set up a payment plan that was within my budget. They accomplished this pretty quickly. I did not have to talk to my creditors or have any dealings with them, once the plan was in place. If I received any correspondence, it was forwarded directly to MMI. This made the decision easy. As long as I made my payments, I did not have to hear from any one and if I needed assistance MMI would be there to help me.

I did have to make a partial payment one month. MMI worked with my creditors to adjust the payment plan for this month and I continued my payments as normal. The plan assisted me in having money left to live on comfortably and taught me to put some aside for emergencies. It was great to see the account balances reduce significantly each month. The statement and emails from them gave me encouragement. I finished the plan early.

Working with MMI taught me how to budget and plan for my bills. It taught me how to plan for those large expenses you don’t see every month like car insurance or property tax. It got me out of a situation that I do not plan to go back to, being in debt that I cannot pay or live with comfortably. I have been blessed with a house, my vehicle is paid for, and I am planning for a future with little or no debt. Without these valuable life lessons, I do not think I would be where I am today.


Kim McGrigg is the former Manager of Community and Media Relations for MMI.

  • Better Business Bureau A+ rating Better Business Bureau
    MMI is proud to have achieved an A+ rating from the Better Business Bureau (BBB), a nonprofit organization focused on promoting and improving marketplace trust. The BBB investigates charges of fraud against both consumers and businesses, sets standards for truthfulness in advertising, and evaluates the trustworthiness of businesses and charities, providing a score from A+ (highest) to F (lowest).
  • Financial Counseling Association of America Financial Counseling Association of America
    MMI is a proud member of the Financial Counseling Association of America (FCAA), a national association representing financial counseling companies that provide consumer credit counseling, housing counseling, student loan counseling, bankruptcy counseling, debt management, and various financial education services.
  • Trustpilot Trustpilot
    MMI is rated as “Excellent” (4.9/5) by reviewers on Trustpilot, a global, online consumer review platform dedicated to openness and transparency. Since 2007, Trustpilot has received over 116 million customer reviews for nearly 500,000 different websites and businesses. See what others are saying about the work we do.
  • Department of Housing and Urban Development - Equal Housing Opportunity Department of Housing and Urban Development
    MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.
  • Council on Accreditation Council On Accreditation
    MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
  • National Foundation for Credit Counseling National Foundation for Credit Counseling
    MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.