emergency evacuation route sign emergency evacuation route sign

Project Porchlight

Support, tools, and education for survivors of natural disasters.

Accelerated Disaster Recovery

Natural disasters cause an incredible amount of destruction and disruption. Beyond the immediate chaos of the event, survivors face a daunting number of unique financial challenges:

  • What are my financial and personal responsibilities?
  • What are my rights?
  • What are my recovery options?

Project Porchlight is a post-disaster financial recovery program focused on assisting families and individuals affected by natural or human-instigated disasters. Using MMI's nationwide network of trained counselors and educators, the program helps consumers develop and execute a personalized recovery plan, bringing impacted families back to their pre-disaster ‘normal’ as quickly as possible.  

What Porchlight offers

Project Porchlight provides clients with the tools, education, and support needed to take control of their financial recovery. Each tailored experience combines:

  • Recovery assessment and plan development
  • Monthly check-ins and online resources
  • Aid application and denial assistance

We strive to increase the use of FEMA aid by assisting clients through the application and appeals process while promoting engagement with financial and partner institutions throughout the recovery process.

Porchlight Online

We also provide a mobile-friendly, customized, and regularly updated learning experience. The portal includes moderated forums which allow disaster survivors to share experiences, resources, and support.

Tailored modules teach users how to avoid common scams, navigate insurance issues, connect with assistance programs, prepare for future disasters, and more.

Are you a consumer in need of post-disaster financial recovery counseling? Click here to learn more.

Capacity & Expertise
We have the experience and infrastructure to serve your unique needs
MMI counselor in action

Project Porchlight is staffed by HUD-approved counselors, equipped with specialized, disaster-focused training. Counselors leverage phone and text capability and an extensive branch network to reach consumers nationwide.

An advanced communication infrastructure, talented bilingual workforce, continuous call monitoring system, and dedicated QA team provide superior client interaction.

  • The Consumer Federation of America (CFA) is an association of nonprofit consumer organizations that was established in 1968 to advance the consumer interest through research, advocacy, and education. Today, nearly 300 of these groups participate in the federation and govern it through their representatives on the organization's Board of Directors.
  • The National Council of Higher Education Resources (NCHER) is the nation’s oldest and largest higher education finance trade association. NCHER’s membership includes state, nonprofit, and for-profit higher education service organizations, including lenders, servicers, guaranty agencies, collection agencies, financial literacy providers, and schools, interested and involved in increasing college access and success. It assists its members in shaping policies governing federal and private student loan and state grant programs on behalf of students, parents, borrowers, and families.

  • Since 2007, the Homeownership Preservation Foundation (HPF) has served as a trusted, neutral source of information for more than eight million homeowners. They are partnered with, and endorsed by, numerous major government agencies, including the U.S. Department of Housing and Urban Development and the Department of the Treasury.

  • The mission of the U.S. Department of Housing and Urban Development (HUD) is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD works to strengthen the housing market in order to bolster the economy and protect consumers; meet the need for quality affordable rental homes; utilize housing as a platform for improving quality of life; and build inclusive and sustainable communities free from discrimination.

  • The Council on Accreditation (COA) is an international, independent, nonprofit, human service accrediting organization. Their mission is to partner with human service organizations worldwide to improve service delivery outcomes by developing, applying, and promoting accreditation standards.

  • The National Foundation for Credit Counseling® (NFCC®), founded in 1951, is the nation’s largest and longest-serving nonprofit financial counseling organization. The NFCC’s mission is to promote the national agenda for financially responsible behavior, and build capacity for its members to deliver the highest-quality financial education and counseling services.