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Ask about our debt repayment and budgeting services

MMI offers programs and services to help you repay debt and create a fresh start. To help us provide you with an accurate, timely answer, please complete the following form with as much detailed information as possible.

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Frequently Asked Questions

Listed below are questions clients ask us frequently. If you can't find the answer to a question you have or you would like to know more details, please feel free to contact us using the form.

Are there fees associated with a DMP?
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Yes. Most DMPs include an initial set-up fee, as well as a monthly fee, the amount of which is based on the size of your debt payments and your state of residence. However, you may be eligible for reduced or waived fees. Ask your counselor for more details.

Can you help me even if I've missed some payments?
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You can still benefit from a debt management plan even if you've become delinquent on your credit card accounts. Depending on the creditor and the severity of the delinquency, your accounts may even be considered current after a certain number of DMP payments.   

Can you help me repair my credit?
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MMI is not a credit repair service. We offer advice and educational materials to help you build a positive credit history. Following this advice may result in a significant improvement in your credit score over time.

How do I begin?
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Assistance is available 24 hours a day, seven days a week. Simply click here to get started or give us a call at 866.889.9347. We look forward to helping!
 
How do I schedule an appointment with my local office?
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Office appointments are available by appointment. Please call 866.889.9347 to schedule an appointment. We look forward to meeting you!

How long does counseling take?
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We offer a variety of financial counseling services. The length of the session will vary depending on the issues being addressed, but most typically last between 45 and 90 minutes.

Is there a cost to use your services?
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Most counseling and education is provided at no cost. We have a few select low-cost services and there are fees associated with using our debt management plan. However, you may be eligible for reduced or waived fees. Ask your counselor for more details.

Is this the same thing as a consolidation loan?
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A debt management plan is not a loan. You simply make a single payment each month which is dispersed to all your creditors. You will continue to receive monthly statements from each of your creditors. 

Will a DMP hurt my credit?
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You may see a dip in your score immediately after beginning your DMP, with a  dramatic improvement once your debt is repaid in full.

Will you talk to my creditors?
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All of our counseling sessions are completely confidential. We will only contact your creditors if you decide to begin a DMP, in order to set up your repayment plan. 

Are services available in Spanish?
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Services are available in English and Spanish. Additional languages are available via an interpreter service.
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