Throughout this process we'll be asking for different bits of information in order to better understand your situation and provide effective recommendations. This first one is pretty easy, though - just some contact info and your ZIP code.
Electronic Communications Policy
State Required Disclosures Related to Electronic Communications
State Requirements require that MMI provide the following disclosures to you related to electronic communications.
Upon your consent, MMI will communicate all information to you electronically throughout our relationship or until you withdraw consent.
You may access your records with MMI at any time by registering for online access at moneymanagement.org.
You have the right to have a paper copy of your records. Contact your support counselor if you wish to obtain a paper copy of your record. There is no fee for this service.
You may withdraw your consent to receive communications electronically at any time by notifying MMI by the following means:
Call MMI toll-free at 888.845.5669 and speak with a support counselor;
Email MMI at firstname.lastname@example.org; or
Send a letter to 14141 Southwest Freeway, Suite 1000, Sugar Land, TX 77478-3494.
Please include your client account number on any written communications.
There are no fees or penalties for withdrawing your consent.
There are no special hardware or software requirements for electronic communications with MMI. You can access your information via the latest version of most common browsers on Windows, Android and/or IOS devices. In the unlikely event that there becomes a need for special hardware or software requirements, MMI will notify you.
Please contact MMI immediately if you change your email address so that communications can continue on a timely basis.
Thank you for reviewing MMI’s Electronic Communications policies.
Please click I Agree below to acknowledge you reviewed these.
MMI is proud to have achieved an A+ rating from the Better Business Bureau (BBB), a nonprofit organization focused on promoting and improving marketplace trust. The BBB investigates charges of fraud against both consumers and businesses, sets standards for truthfulness in advertising, and evaluates the trustworthiness of businesses and charities, providing a score from A+ (highest) to F (lowest).
MMI is rated as “Excellent” (4.8/5) by reviewers on Trustpilot, a global, online consumer review platform dedicated to openness and transparency. Since 2007, Trustpilot has received over 116 million customer reviews for nearly 500,000 different websites and businesses. See what others are saying about the work we do.
MMI is a member of the Consumer Federation of America (CFA), an association of nonprofit consumer organizations that was established in 1968 to advance the consumer interest through research, advocacy, and education. Today, nearly 300 of these groups participate in the federation and govern it through their representatives on the organization's Board of Directors.
MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.
MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.