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Welcome to Money Management International! We look forward to providing ongoing support and counseling to all former CareOne debt management plan clients.
We are the nation's largest full service, nonprofit credit counseling organization with contact centers in Texas, Arizona, and Louisiana, and 65 in-person branch counseling offices across 35 states. MMI has over 50 years of experience helping consumers overcome financial obstacles and are accredited by the Council on Accreditation and certified as a National Housing Counseling Organization by HUD.
The conversion of your file from CareOne to MMI will take place in early April. At that time your agreement to debit your bank account for your monthly payment will be transferred from CareOne to MMI. The date your payment is debited and the amount of the payment will not change. The only change you will notice is that the company name on your bank transaction will change from "CareOne" to "MMI".
When contacting us, we will ask for your Client ID#. This will simply be your current CareOne program ID with a "-9" added onto the end. Your first statement from MMI will clearly indicate your Client ID#.
PHONE: 888.845.5669 (client support available from 8am-8pm ET, Mon-Fri)
Money Management International
14141 Southwest Fwy, Suite 1000
Sugar Land, TX 77478-3494
Creditors | MMI will contact your creditors as needed to discuss this change – you will not need to contact your creditors directly.
Member Benefit Services | If you purchased optional Member Benefit Services (MBS) from CareOne, those benefits will no longer be available following your transition to MMI. Accordingly, MBS customers will see associated MBS charges discontinued on or before April 1, 2016.
MyMMI | We encourage you to sign up for MyMMI, MMI's online client portal. This will give you additional control over your account, including access to eStatements, payment information, creditor balances, and more. Stay connected and watch your debt drop!
Manual Payments | If your payments are not automatically debited each month, you will be able to make manual electronic payments through our online client portal, MyMMI. If you prefer to mail your payments, you can send all payments to the following address:
Money Management International
P O Box 2075
Sugar Land, TX 77478-2075
We are eager to help you reach your financial goals and repay your debt. Please be sure to contact us using the above information if you have any questions.
The National Council of Higher Education Resources (NCHER) is the nation’s oldest and largest higher education finance trade association. NCHER’s membership includes state, nonprofit, and for-profit higher education service organizations, including lenders, servicers, guaranty agencies, collection agencies, financial literacy providers, and schools, interested and involved in increasing college access and success. It assists its members in shaping policies governing federal and private student loan and state grant programs on behalf of students, parents, borrowers, and families.
Since 2007, the Homeownership Preservation Foundation (HPF) has served as a trusted, neutral source of information for more than eight million homeowners. They are partnered with, and endorsed by, numerous major government agencies, including the U.S. Department of Housing and Urban Development and the Department of the Treasury.
The mission of the U.S. Department of Housing and Urban Development (HUD) is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD works to strengthen the housing market in order to bolster the economy and protect consumers; meet the need for quality affordable rental homes; utilize housing as a platform for improving quality of life; and build inclusive and sustainable communities free from discrimination.
The Council on Accreditation (COA) is an international, independent, nonprofit, human service accrediting organization. Their mission is to partner with human service organizations worldwide to improve service delivery outcomes by developing, applying, and promoting accreditation standards.
The National Foundation for Credit Counseling® (NFCC®), founded in 1951, is the nation’s largest and longest-serving nonprofit financial counseling organization. The NFCC’s mission is to promote the national agenda for financially responsible behavior, and build capacity for its members to deliver the highest-quality financial education and counseling services.