Foreclosure and Eviction Counseling FAQs

MMI offers free counseling for homeowners and renters who need help staying in their homes. Below is a list of questions we get asked most often. If you have a question not listed below, feel free to drop us an email or give us a call.

Learn more about foreclosure counseling from MMI

Can you stop my foreclosure?

We are not attorneys and we cannot stop a lawful foreclosure. However, you may still have the ability to save your home, which is why it's important to speak with a qualified foreclosure counseling specialist as soon as possible.

Will you talk to my lender?

Your counseling session is completely confidential. We won't speak to any third party unless you ask us to.

Can you refinance my home?

MMI is not a lender. We do not provide consumer loans. We can, however, help you connect with your lender or mortgage servicer to begin rehabilitating your delinquent mortgage.

What can you do to save my home?
Counselors are certified and trained to create a plan of action designed just for you and your situation. We don't just offer general advice - we help you take action. Keep in mind that your options will vary depending on your specific circumstances. It’s possible that there may not be a way to prevent a foreclosure that's already in progress. That’s why it’s important to seek help as soon as you begin to struggle.
I can't make up for missed mortgage payments right now. What are my options?
The first thing you need to do is contact your mortgage company to see what options they might be able to offer to help you keep your house. There are many solutions to avoid a foreclosure through loss mitigation. Some of the many alternatives to curing a delinquent mortgage include a partial claim, a straight modification, and a forbearance. Connect with a certified housing counselor to discuss which options are applicable to your situation.
Is there any cost for foreclosure counseling?

Foreclosure prevention counseling is provided for free. There is no cost and no risk to use this service.

Do you provide foreclosure counseling in Spanish?

Counseling services are available in English and Spanish. Interpreter services for many other languages are also available upon request.

You’re not alone. Let MMI's experts help you discover the best foreclosure prevention options for you and your home.
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You’re not alone. Let our experts help you discover the best foreclosure prevention options for you and your home.
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If you're feeling anxiety about your home, the worst thing you can do is nothing. Our foreclosure experts are available 24/7 to help you understand your options and start taking action to avoid a potential foreclosure.

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    MMI is proud to have achieved an A+ rating from the Better Business Bureau (BBB), a nonprofit organization focused on promoting and improving marketplace trust. The BBB investigates charges of fraud against both consumers and businesses, sets standards for truthfulness in advertising, and evaluates the trustworthiness of businesses and charities, providing a score from A+ (highest) to F (lowest).
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    MMI is a proud member of the Financial Counseling Association of America (FCAA), a national association representing financial counseling companies that provide consumer credit counseling, housing counseling, student loan counseling, bankruptcy counseling, debt management, and various financial education services.
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  • Department of Housing and Urban Development - Equal Housing Opportunity Department of Housing and Urban Development
    MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.
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    MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
  • National Foundation for Credit Counseling National Foundation for Credit Counseling
    MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.