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Do you have a question about Money Management International? Browse our list of foreclosure prevention frequently asked questions. You can also select from topic areas to find answers to specific questions. Visit MMI's Homeownership and Home Loans section for more resources and tools.


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Q: What is the HOPE NOW alliance?

A:

HOPE NOW is an alliance between HUD-approved housing counseling agencies, mortgage companies, investors, and other mortgage market participants. This alliance maximizes outreach efforts to homeowners in distress to help them stay in their homes and creates a unified, coordinated plan to reach and help as many homeowners as possible. The members of this alliance recognize that by working together, they are more effective than by working independently.  MMI is a member of the HOPE NOW alliance and is proud to offer services through the Homeowner's HOPE™ Hotline.

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Q: What is the benefit of working with a HOPE™ Hotline counselor?

A:

When you work with a Homeowner's HOPE™ Hotline counselor, you will get a complete analysis of your situation and your budget.  Your counselor can also help you discover all of your options and be informed about other resources that may be available. There is no cost to talk with a Homeowner's HOPE™ Hotline counselor.

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Q: What can you do to save my home?

A:

Counselors are certified and trained to set up a plan of action designed just for you and your situation. Spanish-speaking counselors are also available. We do not just offer general advice - we help you take action. Representatives will arm you with education and support that assists you in overcoming immediate financial issues.

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Q: Is my information submitted through this web site secure?

A:
Yes, our company is committed to maintaining your privacy and online confidentiality. MMI has produced a privacy statement that outlines the steps that we have taken to ensure that any information or data that you provide is kept confidential and cannot be used improperly.

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Q: What happens after I have submitted my information?

A:
After submitting an online counseling form, a counselor will contact you to set up an appointment. Our professional, certified counselors will assess your financial situation, assist in creating a spending plan, and discuss options for debt repayment.

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Ask The Experts

If you do not find the answer to your question in the archive, write to the Advice Team today! A member of the Advice Team will personally respond (by email) to your question by offering answers, helpful tips or solutions. This is a free service offered by MMI.