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MMI411This site has been developed as a tool to inform MMI employees about emergency preparedness and to communicate quickly and effectively during a crisis situation.

MMI will make every effort to remain open for business on scheduled workdays, there may be instances where severe weather conditions or other conditions including health, biological or communicable diseases may make it impossible to do so. In all cases the safety of our employees and clients is the primary consideration.

In the event of an emergency, the MMI Crisis Management Team will follow procedures outlined in the Crisis Management Response Plan. This plan along with supporting business and technology availability plans will insure that MMI will continue to provide client service.

In the case of an emergency, employees should call the employee information line. Employee Information Phone Line - (888) 845-5669 FREE or (713) 394-3000 then dial 411.

Status as of Tuesday, September 12th, 8:00AM CST

Miami and Orlando offices will be open for normal business hours, September 12, 2017. If you cannot report for your regular schedule, please contact your manager.


Status as of Friday, September 8th, 3:00PM CST

Due to the impact that Hurricane Harvey had on the Sugar Land office, the office is closed until you receive further notice from your manager.


Status as of Tuesday, September 5th, 2:00PM CST

The Sugar Land office will be closed, at least, through Friday, September 8th. Please continue to check back for further updates.


Status as of Friday, September 1st, 2:00PM CST

The Sugar Land office is closed Tuesday, September 5th. As we work with the building it’s a day by day situation. Please continue to keep in touch and check back for further updates. Stay safe.


Status as of Wednesday, August 30, 3:30PM CST

Baton Rouge will re-open on Thursday, August 31 for regular business. If you are unable to get to work safely, please contact your management.


Status as of Tuesday, August 29, 5:00PM CST

The Baton Rouge office is closed on Wednesday, August 30. An update will be provided by Wednesday at 6:00 PM CST regarding Thursday. Telework employees should log-in for work as scheduled.

The status of the Houston offices remains unchanged; see below.


Status as of Monday, August 28, 1:00PM CST

All Houston area offices are closed until Tuesday, September 5. Please continue to check for updates. If you have not yet contacted your manager to report your well-being, please do so as soon as possible.

The Sugar Land data center is suffering from effects from Hurricane/Tropical Storm Harvey. As a result, IT is working to relocate services to Phoenix; in the interim, expect outages in various internal systems, including Independence.